Twitter Support Tickets – PHP Scripts – CodeCanyon

Twitter Support Tickets
Twitter Support grabs incoming tweets to your account and organises them based their status, such as ‘Active’, ‘On Hold’, ‘Spam’ and ‘Closed.’ This app is primary for those who run a Twitter support account for their business and offers a simple method of management, so that it ensures everyone gets a speedy response. When you reply to a customer’s tweet it automatically marks it as been dealt with, so you won’t have to sift through masses of tweets to make sure you’ve replied to them all.

Features:

  • Secure, password protected single user log in
  • Active tweets are refreshed every 60 seconds in the background and are added to the list, so need to to manually refresh.
  • Counters displaying how many tweets are in each category
  • Settings control. Ability to edit admin username and password, Twitter username and password without editing configuration files.
  • Settings control to choose to ignore ReTweets (ie: RT @twittername)
  • Ability to post a custom status to Twitter (without it being a reply to a customer)
  • Automatic link generation – Displays click-able links in each tweet.
  • Logout feature

via Twitter Support Tickets – PHP Scripts – CodeCanyon.

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